Insurance Account Specialist (BPO Experience Required) - Remote in Bali

Join WNS, a global leader in business process management, as an Insurance Account Specialist and become part of a dynamic team dedicated to delivering exceptional customer experiences in the insurance sector. This fully remote position is perfect for professionals looking to leverage their expertise in insurance accounting and customer service. Based in Bali, you'll work with a diverse team of insurance specialists, handling complex insurance policies, claims, and customer inquiries with precision and care.

As an Insurance Account Specialist at WNS, you'll play a crucial role in ensuring accurate and efficient processing of insurance transactions. You'll work closely with clients to understand their needs, process claims, and provide exceptional customer service. This role offers a unique opportunity to grow your career in the insurance industry while working remotely from the comfort of your home in Bali.

With WNS, you'll have access to a range of benefits, including competitive compensation, professional development opportunities, and a supportive work environment. If you're passionate about insurance and customer service, we invite you to apply and be part of our mission to deliver exceptional service to our clients.

📋 Tanggung Jawab Pekerjaan

• Process insurance policies, claims, and customer inquiries accurately and efficiently.
• Collaborate with clients to understand their needs and provide tailored solutions.
• Ensure compliance with insurance regulations and company policies.
• Maintain accurate records of all insurance transactions using ERP systems like SAP or Oracle.
• Provide exceptional customer service by responding to customer inquiries promptly and professionally.
• Analyze and report on insurance performance metrics to identify areas for improvement.
• Stay updated on industry trends and best practices in insurance accounting.
• Participate in team meetings and contribute to the development of insurance processes.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Insurance, Finance, Accounting, or a related field.
• Minimum of 3 years of experience in insurance accounting or a related role in a BPO environment.
• Proficiency in using ERP systems like SAP or Oracle.
• Strong knowledge of insurance policies, claims, and underwriting processes.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Familiarity with insurance regulations and compliance requirements.
• Ability to meet tight deadlines and manage multiple tasks effectively.

🛠️ Keahlian

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