IT Network Operations Center (NOC) Engineer

Join Electronic City Indonesia as an IT Network Operations Center (NOC) Engineer and play a pivotal role in ensuring seamless network performance for our clients. This is a unique opportunity to work in a dynamic environment where you will monitor, troubleshoot, and optimize our network infrastructure. Located in Jakarta Selatan, our team is at the heart of our operations, and your expertise will be crucial in maintaining the reliability and efficiency of our network services.

As an NOC Engineer, you will be responsible for the day-to-day monitoring and maintenance of our network infrastructure, including routers, switches, and firewalls. You will work closely with our IT team to ensure that our network is always up and running, and you will be the first point of contact for any network-related issues. This role offers a dynamic and challenging environment where you can apply your skills and knowledge to solve complex problems and improve our network performance.

We are looking for a talented and passionate NOC Engineer who is eager to contribute to the success of our company. If you have a strong background in network operations and a passion for technology, we invite you to apply and be part of our team.

📋 Tanggung Jawab Pekerjaan

• Monitor and maintain our network infrastructure, including routers, switches, and firewalls.
• Conduct routine checks and troubleshoot any network-related issues.
• Optimize network performance and capacity to meet the growing demands of our clients.
• Collaborate with the IT team to ensure the reliability and efficiency of our network services.
• Implement and manage network security measures to protect our infrastructure from potential threats.
• Provide first-level support to our clients for any network-related issues.
• Document and maintain accurate records of all network activities and incidents.
• Stay updated with the latest network technologies and best practices to continuously improve our network infrastructure.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in network operations and troubleshooting.
• Strong knowledge of networking protocols, including TCP/IP, DNS, DHCP, and VPN.
• Proficiency in network monitoring tools such as Nagios, Zabbix, or PRTG.
• Experience with network security tools such as firewalls, IDS/IPS, and SIEM systems.
• Familiarity with cloud-based network services and technologies.
• Strong problem-solving skills and the ability to work under pressure.
• Excellent communication and interpersonal skills to collaborate effectively with the IT team and clients.

🛠️ Keahlian

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